1. Who we are
This website and the LUMENRIFTER storefront are operated by BAYLINX MEDIA PTE. LTD. (UEN 202520171W), registered at 60 Paya Lebar Road, #07-54, Paya Lebar Square, Singapore 409051. Privacy questions may be sent to BAYLINXMEDIA@outlook.com or raised by telephone at +86 180 8938 4205.
2. Information we process
We may process information you provide when placing an order or contacting support, including your name, email address, billing information, order details and message. We also process limited technical information such as IP address, browser type, timestamps and security logs needed to operate and protect the website.
3. Payments
Payment information is handled by the payment provider identified at checkout. We do not receive or store complete card numbers. The provider processes payment information under its own privacy terms.
4. Why we use information
We use information to provide purchased downloads, confirm and support orders, respond to questions, prevent fraud, maintain site security, comply with accounting and legal obligations, and establish or defend legal claims.
5. Sharing
Information may be shared only with service providers needed for hosting, email delivery, store operation and payment processing, and with authorities where legally required. We do not sell personal information.
6. Retention
Order and transaction records are kept for the period required by applicable tax, accounting and legal rules. Support messages are retained only as long as reasonably needed to resolve the request and maintain relevant records.
7. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to certain processing, and to receive a portable copy of eligible information. Contact BAYLINXMEDIA@outlook.com. We may need to verify your identity.
8. International processing
Our providers may process data in Singapore and other countries. Where required, appropriate safeguards will be used for international transfers.
9. Children
The store is not directed to children under 13, and we do not knowingly collect their personal information. Customers must have legal capacity to purchase or use the service with permission from a parent or guardian where required.
10. Changes
We may update this policy as the site or legal requirements change. The current version remains available on this page.